For most cats, the most stressful part of the trip to the vets is the journey due to the ordeal of the basket and the car. Once they reach us they are then confronted with other animals and strange sounds and smells. Therefore, we have come up with some tips on how help:

• Seeing the cat basket is often an immediate stress trigger, keeping the basket somewhere the cat can see it so that it becomes part of everyday life removes this trigger
• Make the cat basket as comfortable as possible, with a comfy bed and newspaper to absorb any accidents
• Placing an old towel or t-shirt in the box to give it a familiar/secure smell will provide comfort to your cat. This should be replaced after each visit to prevent it from developing a ‘fear’ smell
• Top opening cat baskets are much easier to use as you can lift the cat in and out easily. If you have a front opening basket it may be easier to stand it on its end and lower the cat in, or put the cat in backwards (tail end first)
• Cover the carrier with a blanket as cats feel safer in an enclosed dark environment, the basket can then remain covered while you wait in reception. We can provide a blanket while you wait
• Do not try to squash two cats into one basket this is very stressful for the cats. We are happy to arrange staggered appointment slots if you only have one basket, or we can even loan you one of our baskets
• Secure the basket properly in the car, the last thing your cats needs is to roll over in the car. Drive smoothly and have the radio on quietly.
• If your cat soils in the box on the journey, let the reception staff know on arrival and we are happy to clean up the box and the cat while you wait for your appointment
• When you arrive at our branches you should be directed to a quiet part of the waiting room
• If your cat still seems stressed by the journey speak to a nurse at reception and they can recommend pheromone sprays or natural calming tablets to help your cat feel less stressed next time they need to come. Alternatively home visits can be arranged please talk to reception regarding this.